By John Costabile
I Audited My Own Website. The Tests Passed Anyway.
Four findability problems on my own site: security headers on 1 page in 40, no HTTPS redirect, a bloated sitemap and conflicting locality claims.
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Operations
7 articles
By John Costabile
When an Integration Fails at the Edges
Why integrations fail even when every tool looks healthy, and how small businesses can design dependable workflows with clear ownership and safe fallbacks.
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By John Costabile
System Prompts for Small Business: A Reusable 10-Part Template
Build a practical system prompt for your small business with a reusable 10-part template, worked example and clear rules for review and escalation.
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By John Costabile
Stop guessing: How to find the leaks in your service delivery workflow
Most Peninsula service businesses are bleeding profit through hidden workflow gaps. A structured audit finds them in days, not weeks.
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By John Costabile
From Reactive to Proactive: What Happens When Your Business Workflows Run Themselves
How Mornington Peninsula service businesses stop firefighting and start growing by shifting from reactive operations to proactive automated workflows.
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By John Costabile
Why Complex Enterprise Software Fails Small Teams
Big software suites cost a lot and swamp small teams. Why linking the simple tools you already use works better for a small service business.
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By John Costabile
How to Spot AI & Automation Opportunities in Your Small Business
A simple framework for spotting the repetitive admin bottlenecks costing you hours each week, and working out which one is worth fixing first.